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Store Policies

PAYMENT OPTIONS - PayPal, Google and Amazon Checkout, we also accept the following credit cards and phone payments:
• Visa
• MasterCard
• American Express
• Discover  

We also accept checks or money orders sent via mail. Please contact us to arrange personal check or money order payments.

If paying by personal or business checks, please allow 7-10 days after we receive your payment for your item or items to ship unless other arrangements have been made with us in advance.

PHONE ORDERS & CUSTOMER SERVICE - Orders may be placed over the phone during normal business hours. Call us toll-free 800.439.5901 or email us at sales@jlgsportsmemorabilia.com with any questions about our products or your order payment options.

SALES TAX - All orders shipped to Iowa are subject to a 6.00% sales tax.

SHIPPING & HANDLING - Shipping charges quoted are for UPS ground shipments to the contiguous United States.  Shipping charges to Hawaii, Alaska, and Canada are extra.  Shipping charges on multiple items will be combined when possible. Second Day and Next Day air is available on an order by order basis. We will provide a tracking or delivery confirmation on all orders via email. Please email shipment requirements to shipping@jlgsportsmemorabilia.com and we will provide a special shipping quote.

RETURN POLICY-We're committed to your total satisfaction.  If, for any reason, you're not completely satisfied with your purchase, you can get a full refund of the product price.  To receive a refund, all items returned must be in new, unused condition with the original tags and stickers attached, and in its original box. All returns must be made within 30 days of purchase date & must have a Return Authorization.  Return of non-defective merchandise is subject to a 5% restocking on all autographed memorabilia and a 15% restocking fee on all display cases. Please contact our Customer service department if you any question or want to return any merchandise. 

Store Hours: Office

Monday thru Saturday:  8:00am - 6:00 pm CST